Yoga Life Style

Ordered two teardrop pillows with buck hulls about 30 days ago, advertised with free shipping. They sent them with airbags. I repeatedly tried to contact the company over a 30 day period to return the items. No response. E-mailed twice, posted a comment on their Facebook thread. Found another complaint from a customer with a delivery problem and they also took weeks to respond to her, giving the excuse of supply chain problems and employee shortages. Filed a dispute with American Express, opened complaints with the BBB and my state's attorney general. No response. Finally tracked down an e-mail for the owner, Ray. Ray finally got back with me a few days ago, almost 30 days later, and is refusing to provide a free return label. Repeatedly implied I ordered the wrong items which I did not. Unable to even compare the actual item number ordered on the website because they didn't provide the item number with the e-mailed receipt (see screen prints). Despite advertising free shipping, they expect the customer to pay for shipping when returned. Stated I have chosen to ignore his response to PayPal. Untrue. PayPal sent me an e-mail saying I have to contact American Express. American Express has sent me no pertinent paperwork on this dispute. I've never requested paperwork from PayPal or requested an update from them. PayPal isn't even handling this dispute correctly. I would not recommend doing business with this company.

Wonderful selection of props and books. I love the foam blocks and blankets. Knowledgeable staff who can make recommendations and point beginners, seasoned yogis, and teachers in the right direction!!

Great place to buy anything yoga. Great staff too!